CNY Coffee ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website www.cnycoffee.com (the "Site"), how we use it, and the choices you have. We collect only the minimum information needed to process orders, run fundraisers, evaluate wholesale inquiries, and communicate with our customers and partners.

We collect the following types of information:

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• Order information: name, shipping address, billing address, email address, and phone number, provided when you place an order.

• Payment information: processed securely by our payment processor (e.g., [Shopify Payments / Stripe / PayPal]). We do not store your full credit card number on our own servers.

• Fundraiser information: the organization or group name, organizer's name, email, and phone number, provided when setting up or running a fundraiser with us.

• Wholesale inquiry information: business name, contact name, email, phone number, and any details submitted about the business (such as order volume or intended use), provided when requesting wholesale pricing or partnership.

• Contact information: name and email address, if you sign up for our newsletter or contact us directly.

• Usage data: basic website analytics such as pages visited and general location (city/region), collected automatically through cookies or analytics tools.

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We do not collect sensitive personal information (such as government ID numbers, health data, or precise geolocation) and do not knowingly collect information from children under 13.

We use the information we collect to:

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• Process, fulfill, and ship your orders

• Set up, run, and track fundraisers, including communicating with organizers about progress and payouts

• Evaluate wholesale inquiries and follow up about pricing, samples, or partnership details

• Communicate with you about your order, including confirmations and shipping updates

• Respond to customer service inquiries

• Send marketing emails, but only if you've opted in, and you may unsubscribe at any time

• Improve our Site and product offerings through basic, aggregated analytics

• Comply with legal obligations, such as tax recordkeeping

Our Site may use cookies and similar tools (such as [Google Analytics]) to understand how visitors use our Site. These tools collect non-identifying or aggregated information. You can disable cookies through your browser settings, though some Site features may not work as intended.

We do not sell your personal information. We share information only with:

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• Service providers who help us operate our business, such as our e-commerce platform, payment processor, and shipping carriers — solely to fulfill your order

• Email or marketing platforms, if you've opted into our newsletter

• Law enforcement or government authorities, if required by law or to protect our legal rights

We retain order, fundraiser, and wholesale inquiry information for as long as needed to fulfill orders and partnerships, comply with tax and accounting obligations, and resolve disputes — generally no longer than 7 years for financial records. Marketing contact information is retained until you unsubscribe or request deletion.

You may:

• Unsubscribe from marketing emails at any time using the link in any email

• Request access to, correction of, or deletion of your personal information by contacting us at craig@cnycoffee.com

• Ask us to limit how we use your information

We use reasonable administrative and technical safeguards to protect your information, including relying on payment processors that are PCI-compliant. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our Site may contain links to third-party websites (such as social media). We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

For any questions, reach us at craig@cnycoffee.com